Privacy Policy
Our privacy policy explains how we collect, use, and protect your personal information.
Privacy Policy
Last Updated: July 3, 2025
Introduction
This Privacy Policy describes how Growella Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you use Homebuyer.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information
We collect minimal personal information necessary to provide our services:
- Contact Information: Name, email address, and phone number when you request to connect with lenders
- Property Information: Property address, purchase price, and down payment amount
- Loan Preferences: Loan type, term, and purpose to help match you with appropriate lenders
- Communication Preferences: Your preferences for receiving communications from us
Automatically Collected Information
When you visit our Site, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Information: Pages visited, time spent on pages, and navigation patterns
- Cookies and Similar Technologies: Information stored on your device to enhance your experience
Information We Do Not Collect
We do not collect sensitive personal information such as:
- Social Security numbers
- Financial account information
- Credit reports or credit scores
- Income documentation
- Employment verification documents
How We Use Your Information
We use the information we collect to:
- Connect you with appropriate lenders based on your preferences
- Provide customer support and respond to your inquiries
- Improve our website functionality and user experience
- Analyze website usage to enhance our services
- Send you relevant information about our services (with your consent)
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure security
Information Sharing and Disclosure
Sharing with Lenders
When you request to connect with lenders, we may share your basic contact information and loan preferences with those lenders. These lenders operate independently and have their own privacy policies.
Service Providers
We may share information with trusted service providers who help us operate our website and provide services, such as:
- Website hosting and maintenance providers
- Analytics and marketing service providers
- Customer support service providers
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services. They enable us to remember your preferences and analyze website usage.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Help us deliver relevant content and advertisements
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more information, see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Generally, we retain information for:
- Active Users: For the duration of your relationship with us
- Inactive Users: Up to 3 years after your last interaction
- Legal Requirements: As required by applicable laws and regulations
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Your Rights and Choices
Access and Correction
You have the right to access and correct your personal information. You can update your information by contacting us directly.
Deletion
You may request deletion of your personal information, subject to certain legal and contractual obligations.
Marketing Communications
You can opt out of marketing communications at any time:
- Click the "unsubscribe" link in any marketing email
- Reply "STOP" to any text message
- Contact us directly to update your preferences
Do Not Track
We respect your browser's "Do Not Track" settings. However, some third-party services may still collect information as described in their privacy policies.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: 513-824-8171
- Mail: Growella Inc., 1311 Vine Street, First Floor, Cincinnati, OH 45202
Additional Information
For California residents, please see our California Privacy Notice for additional rights under the California Consumer Privacy Act (CCPA).